Highest Quality of Service with NDIS Accreditation
At LifeFul, we are very proud of our status as an Accredited and Registered provider, providing to our clients peace of mind knowing that we have met stringent criteria and...
Glenn is a deeply experienced leader in the disability and health sectors. He has held six Chief Executive Officer roles including :
and is currently active in:
He also served in Senior Executive roles as :
State Senior Manager | National Operations Manager | National Strategy Manager with MBF (now BUPA), and General Manager with Mayne Health.
Glenn’s professional qualifications include :
His Board roles have included :
Glenn has been a fierce and effective advocate for people with disability and disadvantaged groups and a regular presenter at industry forums. He is passionate about providing a voice to those unable to speak for themselves and growing the skills and confidence of those who can. Glenn has two young daughters and loves snorkelling, football (both kinds) and surfing with his family at their local beach.
Annette is the heart and conscience of our service delivery. With over five years of experience within the disability sector and NDIS, she manages our Support Coordination, Plan Management, and Therapies teams and makes sure that we all deliver on our personal accountabilities to deliver first class, heartfelt service and supports to every one of our clients.
She spent 12 years with the State Public Sector including the Department of Health and Human Services, and was subsequently the Manager of Dental and Telehealth Services with the Royal Flying Doctor Service (Queensland).
Currently studying an MBA, she undertook the 2020 Women & Leadership Australia Executive Program, and completed a Diploma of Management and Leadership with the Australian Institute of Management (AIM).
Annette loves classic cars and exploring new places with the family on weekends.
Natasha is our dedicated Acting National Daily Living Manager. With over 15 years of experience in the industry, she ensures her team delivers highly personalized and tailored support to meet the individual needs of our clients.
Natasha's expertise spans various domains, including SDA, STA, ILO, social and community supports, aged care, mental health programs, and in-home supports. She takes immense pride in empowering her staff to work towards their clients' goals, providing personalized assistance to each individual, and ensuring they feel fully supported by our daily living team. Natasha's qualifications include a cert 3 in Aged Care, a cert 3 and 4 in Disabilities, and she's currently pursuing a Bachelor of Nursing degree. Beyond her professional life,
Natasha cherishes spending quality time with her family, exploring new camping spots in their caravan, and delighting her loved ones with her culinary skills during weekends.
Natasha is a dedicated support coordinator at Lifeful, bringing a decade of experience in the disability and aged care sector. With a diverse background working with various programs and disabilities, Natasha finds most satisfaction in establishing close relationships with clients and their families, taking a personalized approach to support provision. Witnessing clients achieve new milestones and work towards their goals energizes Natasha and fuels her passion for making a positive impact. On weekends, you'll often find Natasha camping with her family, enjoying the great outdoors, or honing her culinary skills in the kitchen.
Amaya works at LifeFul as a support coordinator because it is a small team of people all dedicated to working towards a common goal. She is a humanitarian and believes that everyone should have access to basic human rights. Amaya holds a Bachelor’s Degree in Counselling and Coaching, a diploma in Counselling and a Certificate IV in Child Youth and Family Intervention. Amaya is a social person and gets her energy from spending time with people and having deep conversations about life.
Jess's journey with LifeFul began as a temporary staff member, but her deep connection and passion for making a positive impact in people's lives kept her from leaving. Each day, she finds immense joy in being able to contribute to someone's well-being, all while being part of a supportive team that shares her values. With a diverse background in human services, including experience in Disability Employment Services, Jess brings a wealth of knowledge and expertise to her role. When she's not working, Jess indulges in her love for karaoke and dancing, and she enjoys a friendly game of basketball. Her vibrant spirit and dedication make her an invaluable member of the LifeFul team.
Monika, our National Manager for Intermediary Services, is driven by a desire to support clients in a holistic manner and guide them through the intricate and often bewildering NDIS landscape. With a Bachelor's degree in Law/Arts and a Diploma in Community Services, she brings a wealth of knowledge and expertise to her role. Monika not only excels in providing exceptional care to clients but also expertly manages and provides valuable support to her expanding team, ensuring the provision of high-quality supports by a close-nit team. Outside of work, you’ll find Monika kicking goals on the soccer field. Monika shares her workspace with two adorable cats who love to make surprise appearances during online meetings.
Emily brings extensive experience in crisis management, having worked with individuals in both medical and mental health emergencies. With a bachelor's degree in Paramedical Science, she initially worked as a mental health Paramedic before transitioning into 000 emergencies. Emily later entered the disability sector, serving as a Local Area Coordinator at APM Communities and specializing as a planner. She has since joined Lifeful as a Support Coordinator. Emily is driven by her passion for advocating for the health and wellbeing of individuals with disabilities, chronic illnesses, and mental health conditions. Beyond her professional pursuits, she enjoys dancing, camping, cooking in her kitchen, and going on walks with her partner and her dog, Odin.
Emily is a dedicated support coordinator at Lifeful, driven by the satisfaction of creating positive change and assisting individuals in achieving their goals and excelling in their areas of interest. Being part of a small and supportive team, she takes pleasure in getting to know all of her clients personally. With 17 years of work experience in the disability field and a degree in disability, Emily possesses a strong background in the industry. Outside of her professional endeavours, she finds joy in walking her two Dalmatians, going on holidays, and exploring new places. Emily's commitment to empowering individuals and her passion for adventure make her a valuable asset to the Lifeful team.
Alecia has both professional and lived experience working with all kinds of disabilities. Prior to working as a coordinator, she was an LAC with Uniting, working with complex participants with complex plans. Alecia’s experience raising children with special needs along with her own disabilities, has given her a unique understanding of the people she works to support, and the fight they go through for supports and recognition. Alecia’s passion is advocating for people who struggle to be heard, and as a result she also holds a position on the Systemic Advocacy Advisory Board (SAAB) with Disability Advocacy.
Chloe, a dedicated Support Coordinator, brings a wealth of knowledge and firsthand experience to her role, having navigated the NDIS system as a parent of a child with disabilities. With previous experience in corrections and case management, Chloe has worked closely with adults from diverse backgrounds. Specializing in support coordination for paediatric and young adult clients, Chloe ensures they have access to a comprehensive range of supports and services within their local community. She finds great fulfilment in witnessing the progress and achievements of her clients as they work together towards their goals. Chloe's expertise and passion make her an asset to the individuals she supports.
In Chloe’s free time she enjoys mini staycations and exploring country Victoria with her young family.
Erica has accumulated several years of experience as a Support Coordinator with LifeFul, embarking on her journey in the disability sector back in 2015. Originating from the Philippines as an Occupational Therapist, Erica brought her valuable skills and unwavering dedication to Australia, seeking new opportunities within the disability field. Her career transition commenced as a Coordinator at an Outside School Hours Care (OSHC) centre catering to children with special needs, effectively showcasing her adaptability and versatility. Driven by her passion for driving change, Erica firmly believes in the profound impact of even the smallest actions. With unwavering commitment, she consistently goes the extra mile to support individuals to the best of her abilities, ensuring they receive the quality care they truly deserve. Erica finds solace in the delightful company of her two feline friends, cherishing quality time that brings her joy and a much-needed sense of relaxation. On sunny days, you'll often find her embracing the beauty of the beach, indulging in refreshing swims and immersing herself in nature's wonders.
Joanne brings her valuable experience as a registered nurse specializing in paediatrics to her dedicated role as Support Coordinator at LifeFul. After raising five children, she embarked on a versatile career journey, traversing various roles ranging from office management to government positions in Darwin, including a significant stint as an Executive Assistant to the Dean of a university. With a firm belief in the power of individual stories, Joanne is passionate about being a positive influence in the lives of others. Seeking to be closer to family and the allure of the beach (sans crocs), she made the move to NSW. Joanne's unique background and genuine dedication make her an invaluable asset to the LifeFul team.
Michelle is a dedicated Support Coordinator with extensive experience in the disability sector. With years of unwavering commitment to her role, she brings a wealth of expertise and a profound understanding of the field. Outside of her work, Michelle finds solace in moments with loved ones, valuing the company of family and friends. She also embraces the thrill of hiking and immerses herself in the wonders of nature. Michelle also enjoys a good boogie or relaxing with a good Netflix session. Michelle's exceptional knowledge and steadfast dedication make her an invaluable asset to the individuals she supports, as she enables positive outcomes in their lives.
Mariana, a valuable member of the Lifeful team, is driven by her passion to support clients and their families in navigating the NDIS and unlocking the full potential of available supports and outcomes. With two Bachelor's degrees, a diploma in Early Childhood Education and Care, and a Masters of Education in Special Education, Mariana brings invaluable knowledge and expertise to her role, leveraging her extensive background and insights to provide expert service to her clients. Beyond her professional pursuits, Mariana loves to attend rock concerts, immersing herself in the vibrant energy of live music. She is the only female in her diverse household, which includes two dogs, a cat, her partner, and a new baby, creating a lively and dynamic family dynamic.
Elizabeth is a dedicated Support Coordinator with a strong background in the early childhood sector, where she worked extensively, including her most recent role as a behavior therapist. Equipped with a Bachelor's degree in Psychological Science and a Diploma in Community Services, Elizabeth joined Lifeful driven by her desire to assist clients in reaching their goals. Outside of work, she finds joy in playing tennis, going camping, and cherishing quality time with her family
Joanne is a compassionate support coordinator dedicated to helping individuals achieve their goals and live fulfilling lives. With a strong background in the disability field, Joanne possesses a comprehensive understanding of the challenges that individuals with disabilities may encounter and offers guidance and support, drawing on her education in Psychology and Counselling. She finds immense reward in making a positive impact on the lives of people with disabilities. In her free time, Joanne enjoys creative pursuits like cooking, baking, and crafting, and spending quality time with her family and friends.
Empathetic and accountable, Niccola is part of LifeFul's team as a support coordinator. She is dedicated to ensuring her clients are provided with the necessary supports for a better and more sustainable quality of life that empowers, using her skills in communication to thoroughly support a whole range of individuals from diverse backgrounds. Adding to her extensive experience in both mental health and the disability sector, she is currently undergoing her Masters in Clinical Exercise Physiology.
Outside of her duties, you'll find Niccola training for powerlifting competitions or watching her favorite films with her favorite people.
Kerrie is a dedicated Plan Managemer at Lifeful, tirelessly providing information, knowledge, and support to both clients and providers. With a deep understanding of the overwhelming and confusing nature of navigating an NDIS plan, Kerrie finds joy in deciphering and bringing clarity to LifeFul clients, ensuring they fully comprehend all aspects of their plan. In addition to her wealth of customer service experience, Kerrie's warm and personable nature allows her to not only offer knowledge but also address any questions and provide the necessary support. Beyond her professional endeavors, Kerrie's hidden talents shine on the field, where she spends her spare time playing for her local Aussie Rules team. Kerrie's commitment to fostering a high-performing team and making a positive impact in the lives of those she serves is evident in her unwavering dedication and exceptional abilities.
Drawing on her extensive experience working in early childhood, and with families with disabilities from refugee backgrounds, Natalie brings her expertise to the LifeFul Plan Management Team. Natalie is passionate to support and empower clients to better understand and get the most out of their NDIS funding.
Before dedicating her time to NDIS Plan Management several years ago, Natalie worked as an inclusion consultant, helping early childhood staff successfully include children with disabilities in their environments. She has valuable experience in areas such as ASD, sensory processing, childhood trauma and speech and language, and has facilitated parenting workshops with vulnerable families
Simone is a seasoned professional with over 30 years of experience in administration and customer service, with a significant background in Disability Employment Services (DES), including creating opportunities for individuals with disabilities by placing them in sustainable and meaningful employment. Throughout her career, Simone has developed hands-on expertise in working with individuals facing mobility disabilities and ASD, both adults and children, making her highly empathetic and understanding toward NDIS clients and their families. She holds a Mental Health First Aid Certification and possesses extensive knowledge in various mental health conditions such as PTSD, anxiety, depression, OCD, bipolar disorder, psychosis, and schizophrenia. Simone values sensitivity and confidentiality, and she is committed to offering expert advice to ensure her clients reach their NDIS goals while respecting their choices and autonomy.
Beyond work, she cherishes spending quality time with her two adult children, indulging in aromatherapy and nurturing her crystal collection, and watching the Footy (GO POWER!)
Denise, our VIC Daily Living Team Leader, is a tireless advocate for clients with disabilities, ensuring they can live life on their own terms and achieve their goals. With an unwavering commitment to her work, Denise consistently goes above and beyond to enhance the quality of life for the individuals in her care. Her compassionate and nurturing nature, influenced by her strong family values, shines through in every interaction and the exceptional care she provides. In addition to her dedication to clients, Denise also excels in managing her team, fostering a supportive environment where each member can thrive. Denise's dedication to making a positive difference in the lives of individuals with disabilities is a testament to her character and the impact she continues to make.
Julienne brings a wealth of experience to her role as a Team Leader in disability support work, drawing from her extensive background as a teacher, trainer, support worker, and small company director. Throughout her career, which began during her teenage years, she has accumulated valuable knowledge in institutional care and individual home settings. Growing up with a physically disabled sibling has provided her with a unique perspective from ‘both sides of the fence’. Julienne is passionate that at Lifeful, we remove the fence altogether, working collaboratively to achieve our clients' common goals.
As the author of "Interactive Care: Breaking the Mold of Traditional Disability Support," Julienne emphasizes the importance of choice, safety, responsibility, and creating a stimulating and caring environment for individuals with disabilities. She is thrilled to have the opportunity to directly put these principles into action at Lifeful.
Katie is one of our dedicated and passionate Victorian Daily Living Team Leaders, responsible for overseeing the well-being of her caseload of clients, her team of support workers, and our VIC Supported Independent Living properties. With years of experience in support work and the NDIS, Katie brings invaluable expertise to her role. Her vibrant and bubbly personality shines through as she not only provides holistic and capacity-building care for our clients and team but also creates a joyful and fun environment along the way. Beyond work, Katie finds joy in exploring new places through travel, cherishing quality time with her bestie and partner, and doting on her two adorable fur babies.
Josie, our VIC Daily Living Team Leader, is dedicated to supporting and empowering clients with disabilities through personalized and individualized care. With her empathetic nature, Josie ensures that each client feels heard and understood, creating a safe and supportive environment. She is passionate about building the capacity of those she supports, helping them live their best lives and work towards their unique goals. Josie's unwavering commitment to making a positive impact shines through in her work, as she consistently works to enhance the lives of individuals with disabilities.
As a Positive Behaviour Support Practitioner, Stephanie brings to LifeFul her vast experience and knowledge, specialising in Neurodivergent Children & Youth. Stephanie has developed and refined her skill base during her 5+ years experience providing support to children with complex needs, including but not limited to ASD, ADHD, C‑PTSD, PDA and mood disorders.
With her studies in Brain and Behavioural Science, along with previous experience working for the Department of Youth Justice and Multicultural Affairs, Stephanie has provided support to youth through managing crisis intervention, risk assessment, suicide prevention and positive behavioural support. On weekends Stephanie love heading off on adventures and spending time in nature and soaking up the sun.
Meet Elizabeth, our dedicated VIC Behavioral Therapist, specializing in supporting preschool-age children on the autism spectrum. With a background in early childhood and as an ABA therapist, she brings invaluable expertise to her role.
Elizabeth's passion for helping others led her to achieve a Bachelor's degree in Psychological Science and a Diploma in Community Services (Child Care), making her an essential asset to the Lifeful team.
Outside of work, Elizabeth enjoys swimming at the beach in summer, playing tennis, and cherishing quality time with her family during their traditional camping trips every Christmas.
Joanne is a dedicated and compassionate Behavioural Therapist with a wide-range of expertise in helping clients of all ages achieve their goals and lead fulfilling lives. Her strong background in the disability field equips her with a comprehensive understanding of the challenges faced by individuals with disabilities.
Joanne's invaluable skills extend to working alongside clients with various conditions such as Schizophrenia, Bipolar, Diabetes, and Non-Mobility. She finds immense reward in making a positive impact on the lives of her clients, empowering them to overcome obstacles and thrive.
Beyond her professional pursuits, Joanne enjoys indulging in creative hobbies like cooking, baking, and crafting, as well as cherishing quality time with her family and friends.
A passionate and dedicated Positive Behaviour Support Practitioner, Katrina brings a wealth of knowledge and experience to her role. Over the years, she has worked in various capacities within the disability sector and uses evidence-based practices to provide positive support to clients.
She also firmly believes in the importance of tailoring support to meet the unique needs of each individual while working closely with their support system. When all is said and done, she is dedicated to making a positive difference in the lives of those she works with.
Katrina enjoys tennis and adores having breakfast with her family and taking walks with her dog by the river.
Josh is a highly-qualified and accredited Exercise Physiologist with over 9 years of experience in the industry. Strongly believing that every individual has a unique set of needs and physical capabilities, he takes pride in his ability to listen to any and all health information presented to him, whether through his clients or their medical history.
He believes in putting the pieces together and come up with personal plans that will help his clients achieve their desired outcomes, including but not limited to managing chronic pain, building physical capacity for daily living, and even general strength and conditioning. His clients' goals and potential are the core of his work.
When he isn't helping his clients achieve their best physical selves, Josh dabbles in creative writing and acting as an extra in a number of Australian TV series and feature films. More than anything, though, he enjoys spending his time with family and friends.
As our Assistant Accountant, Larry brings immense value to our Finance team, with his strong accounting skills and extensive NDIS experience. With a Bachelor of Finance and a Master’s of Accounting from Deakin University, Larry's expertise are well-grounded. He takes great pleasure in closely collaborating with the LifeFul team to provide steadfast support and guidance across a wide range of financial matters. As he advances towards becoming a Certified Public Accountant (CPA), Larry's commitment to professional growth is evident.
Beyond work, Larry maintains an active lifestyle, starting each day with an invigorating jog around his neighbourhood. He also possesses some serious badminton skills to top it all off!
A qualified Financial Management Accountant and with over 20 years of experience under her belt, Angela leads our incredible team as Finance Manager. The disability sector has always had a special place in her heart, especially having raised beautiful children on the spectrum, and finds much joy in making a difference through her skills. Her diligence and dedication shine through in her work and enable LifeFul to operate as efficiently as possible to continue to serve and support clients in living life on their own terms.
When she isn't crunching numbers and balancing the books, Angela spends most of her time swimming, gardening, reading, and hanging out with her impressive herd of beloved pets made of cats, dogs, chickens, and birds.
