9 Ways to Make Your Holiday Event Inclusive and Accessible
With December festivities fast approaching, event season is well and truly in full swing. For folks with disabilities, however, this time of year can be extra tricky. On top of...
Glenn is a deeply experienced leader in the disability and health sectors. He has held six Chief Executive Officer roles including :
and is currently active in:
He also served in Senior Executive roles as :
State Senior Manager | National Operations Manager | National Strategy Manager with MBF (now BUPA), and General Manager with Mayne Health.
Glenn’s professional qualifications include :
His Board roles have included :
Glenn has been a fierce and effective advocate for people with disability and disadvantaged groups and a regular presenter at industry forums. He is passionate about providing a voice to those unable to speak for themselves and growing the skills and confidence of those who can. Glenn has two young daughters and loves snorkelling, football (both kinds) and surfing with his family at their local beach.
Scott Redman is an experienced executive with over 20 years of leadership experience spanning the disability, community services, and business sectors. His career in community services began in 2002, where he held roles in Daily Living and then Behavioural Support. Roles followed as Program Manager for Transition to Work, and Program Lead for Supported Independent Living. These formative experiences instilled in Scott a deep commitment to delivering person-centred services and empowering individuals.
As a director of Clear Sky Australia, a leading NDIS-registered provider, Scott established new benchmarks for person-centred disability services. He further demonstrated his innovative approach to inclusivity through BGR Retail Group, where he created unique employment pathways under the NDIS framework, offering meaningful job opportunities to individuals with disabilities.
In the corporate sector, Scott served as CEO of HP Red Pty Ltd, a manufacturing leader specialising in mining componentry. Under his stewardship, the company became a trusted supplier across the Asia Pacific for industry giants such as Komatsu, Caterpillar, Joy, and Sandvik, achieving operational excellence and forging strong stakeholder relationships.
Beyond his professional endeavours, Scott is deeply committed to his community. Previously as Non-Executive Director and Vice Chair of Hunter Homeless Connect Inc., and currently as a Non-Executive Director and Financial Chair with Hunter Wetlands Centre Australia, he has driven initiatives that promote sustainability, community support, and social inclusion.
Scott’s qualifications reflect his expertise and dedication to leadership:
He is also a member of the Australian Institute of Company Directors (AICD), underscoring his commitment to governance and ethical leadership.
Scott’s passion lies in fostering opportunities for individuals and communities to thrive. Outside of work, he enjoys quality time with his family, exploring the outdoors, and supporting local initiatives that create lasting positive change.
Mariana, LifeFul's Program Manager for Support Coordination, is driven by her passion to support clients and their families in navigating the NDIS and unlocking the full potential of available supports and outcomes. With two Bachelor's degrees, a diploma in Early Childhood Education and Care, a Masters of Education in Special Education, and a Diploma in Community Services, Mariana brings invaluable knowledge and expertise to her role, leveraging her extensive background and insights to provide expert service to her clients. Beyond her professional pursuits, Mariana loves immersing herself in the vibrant energy of live music and spending time at home with her cat, two dogs, her partner, and their adorable toddler.
Jess's journey with LifeFul began as a temporary staff member, but her deep connection and passion for making a positive impact in people's lives kept her from leaving. Each day, she finds immense joy in being able to contribute to someone's well-being, all while being part of a supportive team that shares her values. With a diverse background in human services, including experience in Disability Employment Services, Jess brings a wealth of knowledge and expertise to her role. When she's not working, Jess indulges in her love for karaoke and dancing, and she enjoys a friendly game of basketball. Her vibrant spirit and dedication make her an invaluable member of the LifeFul team.
Emily is a dedicated support coordinator at Lifeful, driven by the satisfaction of creating positive change and assisting individuals in achieving their goals and excelling in their areas of interest. Being part of a small and supportive team, she takes pleasure in getting to know all of her clients personally. With 17 years of work experience in the disability field and a degree in disability, Emily possesses a strong background in the industry. Outside of her professional endeavours, she finds joy in walking her two Dalmatians, going on holidays, and exploring new places. Emily's commitment to empowering individuals and her passion for adventure make her a valuable asset to the Lifeful team.
Erica has accumulated several years of experience as a Support Coordinator with LifeFul, embarking on her journey in the disability sector back in 2015. Originating from the Philippines as an Occupational Therapist, Erica brought her valuable skills and unwavering dedication to Australia, seeking new opportunities within the disability field. Her career transition commenced as a Coordinator at an Outside School Hours Care (OSHC) centre catering to children with special needs, effectively showcasing her adaptability and versatility. Driven by her passion for driving change, Erica firmly believes in the profound impact of even the smallest actions. With unwavering commitment, she consistently goes the extra mile to support individuals to the best of her abilities, ensuring they receive the quality care they truly deserve. Erica finds solace in the delightful company of her two feline friends, cherishing quality time that brings her joy and a much-needed sense of relaxation. On sunny days, you'll often find her embracing the beauty of the beach, indulging in refreshing swims and immersing herself in nature's wonders.
Charlotte is a dedicated Support Coordinator and brings a wealth of experience from her 7+ years in a prior support worker role. She has extensive knowledge and understanding of the NDIS and works as closely as she can with her participants, gaining a deep understanding of their needs and how she can best support them.
When she’s not working, Charlotte enjoys many creative pursuits such as painting and dancing, and loves relaxing with a good book in hand.
Katrina brings over 20 years of experience in the disability field to her role as a support coordinator, going above and beyond in supporting her clients in various ways, including managing and understanding their NDIS plans, monitoring their budgets, and researching the best provider options with her clients' unique needs and preferences in mind.
Outside of the amazing work Katrina does as a support coordinator at LifeFul, she also loves playing netball with her family, cheering on the Melbourne Vixens, and frequently takes advantage of the Melbourne food scene, enjoying dinner and lots of laughs with friends.
Aba is dedicated to empowering his clients by helping them navigate the NDIS effectively. With over 4 years of experience in the community services sector, Aba excels in developing personalised support plans tailored to his clients’ individual needs and preferences. He coordinates with service providers to ensure his clients receive the appropriate supports and services, providing regular updates and budget reports to maintain transparency. Aba’s deep commitment to client advocacy makes him an invaluable asset to both his clients and the LifeFul team.
In his spare time, Aba is a keen photographer and believes this hobby has taught him to be more observant, patient, and attentive to details. He loves capturing the beauty of the world around him and sharing that beauty with others.
Divyanshu (or Divy for short) is a hard-working support coordinator with a background in accounting and finance. After moving into the disability sector with the aim of finding a more fulfilling and care-centred career path, Divy has been able to use his previous experience to benefit of his participants. Drawn to LifeFul’s “participant first” approach, Divyanshu is motivated to make a positive impact on the lives of his clients, and lend them a helping hand on the way to achieving their goals.
In his personal life, Divy loves trying out new recipes, binging a good TV show, and most recently he has taken up paddle tennis!
Hilary works with his clients to develop personalised support plans that cater to their specific needs and preferences. Apart from coordinating with various service providers to ensure his clients receive the supports and services they need, Hilary strives to help his clients achieve their goals and empower them to lead an independent life where their voices are heard.
With a strong background in social work and in the disability and mental health space, Hilary utilises his ample experience to support his clients in understanding their NDIS plan and maximising it.
When he’s not helping his clients live their best lives, Hilary enjoys socialising and meeting new friends, watching movies, and cooking up a storm.
Andre is one of our Queensland-based support coordinators, and brings her extensive experience to the LifeFul team. With over twenty years in the community services industry, as well as a Diploma in Community Services under her belt, Andre is driven to use her knowledge to improve the lives of her clients.
Whether it’s managing your NDIS plan, coordinating supports, or building your capacity to understand your pan and make your own decisions to best meet your goals, Andre is there to assist you.
Outside of her professional sphere, Andre enjoys travelling, doing yoga and pilates, and spending time with her grandchildren.
Yan is one of our Brisbane-based support coordinators. She is passionate about building relationships with her clients, and assisting them and their families to understand their NDIS plans and connect them with the right supports and services. Yan has completed her Masters in Social Work, and has experience in both the healthcare and disability sector.
Outside of her professional sphere, she loves playing with her west highland white terrier, Ella, exploring new places around Brisbane, and hanging out with her friends and family.
Tua has been working in the NDIS space for over 10 years, including being involved in the initial roll-out. This experience gave her a deep understanding of how the system works and how to advocate for meaningful outcomes for her clients. As a Queensland-based support coordinator for LifeFul, Tua utilises her unique skills and insight to support her clients and ensure the delivery of high-quality care.
Tua is also a mother to two sons with autism, and this has further enriched her understanding of neurodiversity. She adores her family and spends her spare time cooking, gardening, reading and taking nature walks.
Janice is one of our dedicated support coordinators, based in the Chinderah area of the Tweed Shire. She has worked in the support coordination space for over 5 years, and prior to this she worked as a carer support officer, supporting carers with seeking respite and emergency assistance. Janice supports her clients to understand their NDIS plan and assists them in seeking out the services they require. She offers her experience and knowledge of the NDIS to help her clients navigate any issues related to their NDIS plan and budget, and strives to make the process as smooth and stress-free as possible.
Outside of support coordination, Janice is an avid traveller and collector of retro and vintage paraphernalia. She loves displaying the items she has collected and the conversations these items can spark.
Jessica is one of our NSW support coordinators, based in Valla Beach. She has been working in the disability industry for over six years, having worked in both support work and administrative capacities. Jessica finds being able to use both her administration skills and her people skills to provide her support coordination clients with the best possible care and support immensely fulfilling.
When she’s not coordinating supports for her clients, Jessica loves getting outdoors and exploring, as well as spending quality time with her daughter.
Michael is one of our Specialist Support Coordinators. He provides high-level support to participants, helping them manage challenges in their support environment and ensuring consistent delivery of services. Michael assists his clients to understand and navigate the NDIS, integrate into the community, facilitates access to essential services, and ensures the necessary supports are delivered.
With prior experience in the justice system and forensics, Michael has worked in correctional facilities across Victoria, as well as in hospitals in Secure Extended Care Units. This career path has seen him develop and strengthen his skills in the areas of interpersonal communication, problem-solving, community organisation, fundraising, project management, media literacy, forensic analysis, research, and critical thinking. He brings this highly valuable experience to his clients and the wider team at LifeFul.
Michael is multilingual and can communicate in English, Japanese, Malay (Basa), Cantonese, Mandarin and Makaton.
Outside of work hours, Michael likes spending time with his cat (a fluffy, orange feline named Bang Bang 砰砰), exercising at the gym, traveling, and spending time with family and friends.
Evvie-Lyn is a knowledgeable and dedicated Plan Manager with LifeFul. Her clear communication, detail-oriented approach, and exceptional understanding of NDIS guidelines and budget information make her an invaluable asset. Evvie-Lyn works to minimise her clients' mental load so that they spend more time on the things they want to do and less time stressing about budgets and funding.
Outside of the hard work Evvie-Lyn does for her clients, she spends most of her time exploring local beaches and national parks with her 3-year-old, or hanging at home with their dog, Rota.
Kerrie is a dedicated Plan Managemer at Lifeful, tirelessly providing information, knowledge, and support to both clients and providers. With a deep understanding of the overwhelming and confusing nature of navigating an NDIS plan, Kerrie finds joy in deciphering and bringing clarity to LifeFul clients, ensuring they fully comprehend all aspects of their plan. In addition to her wealth of customer service experience, Kerrie's warm and personable nature allows her to not only offer knowledge but also address any questions and provide the necessary support. Beyond her professional endeavors, Kerrie's hidden talents shine on the field, where she spends her spare time playing for her local Aussie Rules team. Kerrie's commitment to fostering a high-performing team and making a positive impact in the lives of those she serves is evident in her unwavering dedication and exceptional abilities.
Simone is a seasoned professional with over 30 years of experience in administration and customer service, with a significant background in Disability Employment Services (DES), including creating opportunities for individuals with disabilities by placing them in sustainable and meaningful employment. Throughout her career, Simone has developed hands-on expertise in working with individuals facing mobility disabilities and ASD, both adults and children, making her highly empathetic and understanding toward NDIS clients and their families. She holds a Mental Health First Aid Certification and possesses extensive knowledge in various mental health conditions such as PTSD, anxiety, depression, OCD, bipolar disorder, psychosis, and schizophrenia. Simone values sensitivity and confidentiality, and she is committed to offering expert advice to ensure her clients reach their NDIS goals while respecting their choices and autonomy.
Beyond work, she cherishes spending quality time with her two adult children, indulging in aromatherapy and nurturing her crystal collection, and watching the Footy (GO POWER!)
Teresa is LifeFul’s Program Manager for Daily Living. Helping and caring for her participants and staff is the driving force behind everything she does. With her impressive work ethic and friendly, dependable nature, Teresa is a highly regarded member of the LifeFul team.
Outside of her dedicated work supporting clients, Teresa likes to spend her downtime with the people she loves most in the world - her family.
Julienne brings a wealth of experience to her role as a Team Leader in disability support work, drawing from her extensive background as a teacher, trainer, support worker, and small company director. Throughout her career, which began during her teenage years, she has accumulated valuable knowledge in institutional care and individual home settings. Growing up with a physically disabled sibling has provided her with a unique perspective from ‘both sides of the fence’. Julienne is passionate that at Lifeful, we remove the fence altogether, working collaboratively to achieve our clients' common goals.
As the author of "Interactive Care: Breaking the Mold of Traditional Disability Support," Julienne emphasizes the importance of choice, safety, responsibility, and creating a stimulating and caring environment for individuals with disabilities. She is thrilled to have the opportunity to directly put these principles into action at Lifeful.
Josie, our VIC Daily Living Team Leader, is dedicated to supporting and empowering clients with disabilities through personalized and individualized care. With her empathetic nature, Josie ensures that each client feels heard and understood, creating a safe and supportive environment. She is passionate about building the capacity of those she supports, helping them live their best lives and work towards their unique goals. Josie's unwavering commitment to making a positive impact shines through in her work, as she consistently works to enhance the lives of individuals with disabilities.
Tejas is LifeFul’s National Manager for Therapies. A passionate and insightful Positive Behaviour Support Practitioner himself, Tejas has been delivering behaviour supports for over five years and has been managing multidisciplinary teams for the past three.
Tejas excels in providing dynamic support and understanding the day-to-day challenges that come with implementing behaviour strategies. He has a strong understanding of Positive and Evolutionary Psychology and strives to continue building on that knowledge with his own personal research.
When he’s not managing Lifeful’s Therapies team, Tejas stays active by going for runs, cold dips at the beach, and playing football, much like his favourite team Manchester United.
Brie is our Swansea-based Allied Health Assistant. In her role, Brie helps clients implement the strategies from their behaviour support plans, as well as gathering relevant information to ensure they are receiving the highest quality of care.
Brie has attained her Certificate IV in Allied Health Assistance, and enjoys listening to, helping, and learning from her clients and colleagues.
In her leisure time, Brie loves playing soccer with her friends and spending her weekends adventuring with her family.
Meet Elizabeth, our dedicated VIC Behavioral Therapist, specializing in supporting preschool-age children on the autism spectrum. With a background in early childhood and as an ABA therapist, she brings invaluable expertise to her role.
Elizabeth's passion for helping others led her to achieve a Bachelor's degree in Psychological Science and a Diploma in Community Services (Child Care), making her an essential asset to the Lifeful team.
Outside of work, Elizabeth enjoys swimming at the beach in summer, playing tennis, and cherishing quality time with her family during their traditional camping trips every Christmas.
Joanne is a dedicated and compassionate Behavioural Therapist with a wide-range of expertise in helping clients of all ages achieve their goals and lead fulfilling lives. Her strong background in the disability field equips her with a comprehensive understanding of the challenges faced by individuals with disabilities.
Joanne's invaluable skills extend to working alongside clients with various conditions such as Schizophrenia, Bipolar, Diabetes, and Non-Mobility. She finds immense reward in making a positive impact on the lives of her clients, empowering them to overcome obstacles and thrive.
Beyond her professional pursuits, Joanne enjoys indulging in creative hobbies like cooking, baking, and crafting, as well as cherishing quality time with her family and friends.
A passionate and dedicated Positive Behaviour Support Practitioner, Katrina brings a wealth of knowledge and experience to her role. Over the years, she has worked in various capacities within the disability sector and uses evidence-based practices to provide positive support to clients.
She also firmly believes in the importance of tailoring support to meet the unique needs of each individual while working closely with their support system. When all is said and done, she is dedicated to making a positive difference in the lives of those she works with.
Katrina enjoys tennis and adores having breakfast with her family and taking walks with her dog by the river.
Josh is a highly-qualified and accredited Exercise Physiologist with over 9 years of experience in the industry. Strongly believing that every individual has a unique set of needs and physical capabilities, he takes pride in his ability to listen to any and all health information presented to him, whether through his clients or their medical history.
He believes in putting the pieces together and come up with personal plans that will help his clients achieve their desired outcomes, including but not limited to managing chronic pain, building physical capacity for daily living, and even general strength and conditioning. His clients' goals and potential are the core of his work.
When he isn't helping his clients achieve their best physical selves, Josh dabbles in creative writing and acting as an extra in a number of Australian TV series and feature films. More than anything, though, he enjoys spending his time with family and friends.
As a Positive Behaviour Support Practitioner, Neelam works closely with her clients to improve their overall wellbeing. She is dedicated to helping her clients develop skills that promote independence, providing strategies to reduce challenging behaviours, and collaborating with support teams to provide holistic and person-centred care.
Neelam brings a diverse skillset to her role as a PBSP, having previously worked in aged care, social work and art therapy. This valuable experience in supporting vulnerable populations through social engagement, life skills, and emotional well-being has informed her practice as a PBSP. Neelam is able to approach situations with empathy, and understanding, and ensures that each person feels heard, supported, and empowered to live a fulfilling life.
In her spare time Neelam loves reading, cooking and gardening with her husband, taking her dog, Asher, for walks, and video-chatting with her loved ones overseas.
Empathetic and accountable, Niccola is part of LifeFul's team as a support coordinator. She is dedicated to ensuring her clients are provided with the necessary support to see positive, sustainable change in their lives.
Niccola is a dedicated and enthusiastic AHA who uses her skills to support clients with a wide array of needs, diverse backgrounds, and personal goals. In addition to her extensive experience in the mental health and disability sectors, she is currently pursuing her Masters in Clinical Exercise Physiology.
Outside of her duties, you'll find Niccola training for powerlifting competitions or watching her favourite films with her favourite people.
